Ramani Viswanathan

PMO Director

Azuris Consulting

Built the PMO function from zero for a physical & cybersecurity managed-services provider — portfolio governance, gate reviews, SLA tracking, and delivery cadence across 20+ concurrent security implementations (video surveillance, access control, network security, AV, and cable infrastructure) for multi-site enterprise clients.

Associate Director, Program Management

Virtusa

• Remediated 3,000+ security vulnerabilities across 12 enterprise applications (125+ critical) by leading cross-functional sprints with security, architecture, and business teams — cutting risk exposure and clearing a major audit-liability backlog.
• Upgraded a Procure-to-Pay Oracle EBS platform end-to-end across functional and technical workstreams with a distributed team — 66% less downtime, 35% higher user satisfaction, and 57% fewer approval touchpoints at go-live.
• Defined and delivered an 8-application enterprise data-integration roadmap — eliminating fragmentation across a $1B+ technology portfolio and establishing a single source of truth.
• Redesigned the procurement approval workflow for a global enterprise — 57% fewer touchpoints and 25% shorter cycle time, accelerating $100M+ in annual spend velocity.
• Onboarded and integrated a Travel & Expense SaaS platform (vendor coordination, data mapping, adoption) for a multi-region workforce.
• Coordinated enterprise disaster recovery during a major production outage — partnering with engineering, operations, and service teams to bring recovery time down from 48 hours to 7 over my tenure, restoring business continuity with minimal SLA breach.

Foundation: a decade inside the plumbing — finding where enterprise data fragments and pricing what fragmentation costs. Convergence work before it had a name.

Technical Program Manager

HCL Technologies

• Designed and deployed secure IT infrastructure for two new Transmission Operating Centers (Arkansas & Mississippi) — leading architecture, Cisco UC implementation, and network validation — cutting critical incident response times 12% across 2.9M customers.
• Modernized enterprise BI by upgrading Cognos reporting and migrating to Oracle WebLogic — boosting operational efficiency 24% and reducing reporting cycle times for the energy operations team.
• Upgraded Cisco Unified Communications and WebEx environments — increasing cross-functional collaboration effectiveness 15% and reducing communication-related project delays.
• Elevated backup success rates to 95%+ across clinical IT systems via root-cause analysis and a redesigned backup/recovery architecture — 35% lower storage costs and 15% capacity reclaimed for higher-priority clinical workloads.
• Transitioned $700M in IT services (Windows, Unix, Storage, DR, Messaging, Virtualization) from vendor to in-house across 26 service categories — with zero major operational disruption.

Foundation: transmission operating centers are converged physical + cyber environments — I was securing the convergence years before the industry named it; and data custody at clinical scale, repairing trust where data exists but cannot be relied on.

Program Manager

Mphasis

Directed the Project Management Office (PMO) to oversee critical project rollouts and elevate organizational and project delivery — driving client satisfaction and operational excellence.

• Led cross-functional teams to deliver critical project rollouts, ensuring client satisfaction through effective resource coordination and best-in-class project management practices.
• Achieved substantial cost savings ($1.3M in Q1, $1.14M in Q2) through onsite/offshore team strategies, strategic planning, and rigorous budget management.
• Improved project outcomes by establishing robust governance, mentoring project managers, and driving continuous improvement through structured oversight and performance metrics.

Project Manager

IBM

Directed and delivered large-scale IT infrastructure projects for IBM clients such as Motorola and RBS — exceeding expectations through meticulous planning and execution.

• Spearheaded a diverse portfolio — transition & transformation, data-center migrations & consolidations, app & patch rollouts, server decommissioning, and data recovery.
• Managed a geographically dispersed team of up to 125 members across South Africa, China, the Philippines, the UK, and North America.
• Optimized delivery by coordinating complex initiatives in alignment with client requirements and timelines.

Project Manager

ACS (Xerox)

Led new application build and maintenance projects for ACS clients — enhancing business continuity through strategic oversight and process optimization.

• Orchestrated continuity-improvement initiatives, bridging communication gaps between local and onsite teams that were initially unable to align on deliverables.
• Designed and implemented processes and protocols for smooth onshore/offshore operations through clear workflows and effective collaboration.
• Delivered projects on schedule, meeting client expectations through proactive coordination and resource management.

Software Engineer

MCube

Led a team of software engineers supporting the flagship product, AlphaEngine.

Sr. System Analyst

Western Digital, Malaysia

Designed, developed, and delivered intranet-based reporting systems and dashboards for Western Digital sites in Malaysia, San Jose, and Thailand using ASP and ASP.NET.

Software Engineer

IPCOM India Pvt Ltd

Supported a local textile-mill ERP system, developing modules in FoxPro and Visual FoxPro.